At TicketsArabia.com, we strive to provide a seamless ticketing experience for all our users. Please review our refund policy carefully before purchasing tickets.
1. All Sales Are Final
All ticket sales made through TicketsArabia.com are final and non-refundable, except in the limited circumstances outlined below.
2. Event Cancellations or Major Changes
If an event is cancelled, postponed, or significantly changed (e.g., venue or headline performer), you may be eligible for a full or partial refund, depending on the organizer’s terms.
Refunds for such events are subject to the following conditions:
- The event organizer must confirm cancellation or major changes in writing.
- Requests must be made within 7 days of the official announcement.
- Refunds will be processed using the original payment method via SkipCash.
3. Unused or Missed Tickets
We do not offer refunds or credits for:
- No-shows or missed events
- Change of mind or personal circumstances
- Incorrect ticket purchases
4. Payment Processing via SkipCash
All transactions on TicketsArabia.com are processed securely through SkipCash. If your refund is approved, the amount will be credited back to your original payment method within 7–14 business days, subject to SkipCash’s processing times.
5. How to Request a Refund
To request a refund (if eligible), please contact our support team via:
📧 info@ticketsarabia.com
📱 WhatsApp: +974 5177 6770
Please include the following:
- Full Name
- Order ID
- Event Name
- Reason for Refund Request
6. Disputes and Chargebacks
If you initiate a chargeback with your bank or payment provider without contacting us first, TicketsArabia.com reserves the right to block your account and restrict future purchases.
7. Organizer-Initiated Refunds
In some cases, event organizers may offer direct refunds outside of our system. TicketsArabia.com is not responsible for such arrangements unless processed via our platform.